FAQ
Energy Pods
What are Energy Pods?
Energy Pods are multi-purpose and highly versatile food products that are aimed to provide you with fats and/or proteins on your journey to your dietary goals. Our Energy Pods complement a low carb or Ketogenic lifestyle. They can be consumed simply as a pudding using the lid that can be made into a spoon or can be made into a drink, ice cream, or spread. It is shelf-stable and not spoilt easily by temperature variance and hence great for traveling in extreme environments.
How do I use the Energy Pods?
At room temperature, they act like syrup. When refrigerated, the Energy Pods are like a rich, premium, and creamy pudding while frozen, they act like rich and decadent ice cream. They are very filling and loaded with healthy fats, proteins, and nutrients that suit the needs of someone busy or an elite athlete looking to turn up their performance, especially in endurance sports.
Do I need to refrigerate or freeze the product before or after opening?
When packaged, the product is fully shelf stable and will last you a shelf life of about a year in a cool and dry place. You can keep it refrigerated or frozen to increase its shelf life and to change its texture. Refrigerated, it turns into a dense pudding while frozen, it becomes similar to ice cream.
Once opened, you can keep them stowed in a cool dry place or preferably in the fridge. After opening, though the product is shelf-stable, we do recommend consuming it within a week or two for maximum taste.
Should if I am concerned if the product starts separating?
Not at all. Sometimes, under extreme heat during transit or being kept in a hot environment for a long period, the product can start separating. You can simply use the spoon that comes with the product to mix it back into its semi-solid consistency.
Do Energy Pods contain dairy and nuts?
Most of them do contain both dairy and nuts because they have whey proteins and various nuts in them.
What are erythritol and monk fruit extract?
Monk fruit extract and Erythritol are sweeteners found naturally and have very low to no glycemic impact. They may also have potential health benefits. Here's some more information on the science behind Monk Fruit Extract and Erythritol. Additionally, unlike sugar and carbohydrate-based products, these sweeteners do not coat or harm your teeth and potentially provide protective benefits against tooth damage.
What are net carbs?
Net carbs are total carbohydrates minus dietary fiber and sugar alcohols. This is used to figure out how much free or added sugar a product contains and what kind of glycemic response it will have. You can learn more about science here. This can be very helpful to not just those who are controlling blood sugar but also those who want to cut down the intake of free sugar in their diets.
Do Energy Pods have sugar in them?
There is no added sugar to Energy Pods at the moment.
How are they made?
Similar to beans to bar chocolates, Energy Pods go beyond just grinding and roasting. We take added precautions on the health and sustainability of the ingredients. We handpick everything and make our Ghee(fat) as well. The product is innovative, one-of-a-kind that you will not find anywhere.
Where are they made?
Energy Pods are made in Napa, California, right in the heart of the food and wine mecca of the world.
Can I use Energy Pods in recipes?
Yes, you can! We have a list of recipes and foods that you can make using Energy Pods.
Are these Gluten-Free?
Yes, and several of them are vegetarian-friendly as well. We recommend checking the ingredient labels to see if there is anything that you may be allergic to.
Can I use them with a coffee maker?
No, you can’t. They are standalone meals that cannot be used on any machine.
Order & Shipping
I am missing something in my order. What do I do?
If you have any issues with missing items, something is broken or damaged, please do e-mail us at info@ketogeek and we will work with you to send a replacement.
What do I do if I receive a faulty item in my order?
Please e-mail us at info@ketogeek.com to let us know and we will have it sorted out.
How long does it take to ship my order?
We usually ship the next business day. Additionally, we use priority shipping for all our products which normally takes 1 day to reach its destination in the Bay Area, California, and usually 2 days to the rest of the United States. In the worst-case scenario or places very far off like Hawaii, it may take 3 days.
All in all, it usually takes 2 days to get your order delivered.
How do I contact Ketogeek?
E-mail is the best method at info@ketogeek.com.
What is your return or replacement policy?
Since this is a food product, once opened, we cannot take the return of the product. However, if you have issues with the order or product, please e-mail us at info@ketogeek.com. We can look into the case and issue a product replacement as needed.
Do you offer international shipping?
Only to Canada. We are working on expanding our business to different countries.
